Welcome to MassageNearMe.ae We value your satisfaction and strive to provide the best experience possible. Please read our refund and returns policy carefully to understand your rights and responsibilities.
Conditions for Refunds and Returns
All massage, spa, or wellness vouchers or deals purchased through MassageNearMe are non-refundable. However, you can use them at any time before the deal’s mentioned expiry date.
Validity of Vouchers
In the unlikely event that your voucher or deal is not valid or does not work, please contact our support team within 7 days of purchase. We will assist you in resolving the issue.
Timeframe for Refund Requests
You must report any issues with the validity of your voucher or deal within 7 days of purchase. Any requests made after this period will not be eligible for a refund or return.
Refund Process
If your refund request is approved, refunds will be issued in the form of a voucher or credited back to the original payment method.
Steps to Request a Refund
- Contact Support: Reach out to our customer support team via email or phone within 7 days of your purchase.
- Provide Details: Include your purchase details and explain the issue you encountered with your voucher or deal.
- Resolution: Our support team will review your request and provide assistance. If approved, a refund will be processed either as a new voucher or a credit to your original payment method.
Contact Us
For any questions or further assistance, please do not hesitate to contact our customer support team at info@massagenearme.ae .
Thank you for choosing MassageNearMe. We appreciate your understanding and look forward to serving you again soon!
Warm regards,
The MassageNearMe Team